Terms and Condition

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Terms & Conditions – Formata.io

Effective Date: June 10, 2025

These Terms of Use ("Terms") are a legal agreement between you ("you," "your") and Formata Inc., a Delaware corporation with its principal business address at 4845 Pearl East Cir Ste 118 PMB 73409, Boulder, CO 80301 ("Formata," "we," "our," or "us").

By accessing or using the Formata.io platform and related services ("Services"), you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

1. Eligibility and Account Responsibility

You must be at least 18 years old to create an account. You are responsible for maintaining the accuracy and confidentiality of your account information and for all activities that occur under your account.

2. Free Trial and Subscriptions

Formata offers a 7-day free trial with access to most core features. After the trial period, users lose access to the platform until they activate their account by paying for a subscription.

3. Billing and Cancellation

You may cancel your subscription at any time. Subscriptions are non-refundable. Charges are managed via Stripe.

4. Acceptable Use

You agree not to:

  • Use the Services for any unlawful or fraudulent purpose
  • Resell, reproduce, or exploit any part of the platform without permission
  • Reverse engineer, scrape, or attempt to access restricted portions of the platform
  • Engage in prohibited behaviors, including phishing, distributing malware, and similar malicious activity

Unlimited usage applies to features like pre-meeting brief generation in the context of meetings on a user's calendar. Users receive generated meeting briefs before each meeting for an unlimited amount of calendar meetings that have more than one meeting guest or participant. Users may request to re-generate a meeting brief one time within the app.

5. Enterprise Services

Enterprise plans may include service-level commitments, dedicated support, and custom agreements, subject to separate terms.

6. Modifications to Terms

We may modify these Terms at any time. Your continued use of the Services following such modifications constitutes acceptance of the revised Terms.

7. Governing Law

These Terms are governed by the laws of the State of Delaware and the State of Colorado.

8. Third-Party Services

Our Services may include integrations or links to third-party services, such as Webflow. Your use of those services is governed by the third party’s terms.

9. Disclaimer and Limitation of Liability

The Services are provided "as is" without warranty. To the fullest extent permitted by law, Formata disclaims all liability for any damages resulting from your use of the Services.

10. Legal Review Disclaimer

These Terms do not constitute legal advice. You should consult with your legal counsel to ensure full compliance with applicable laws.

Data Processing Addendum (DPA) – Formata.io

This Data Processing Addendum ("DPA") is incorporated by reference into the Terms and governs the processing of personal data subject to the General Data Protection Regulation (EU) 2016/679 ("GDPR") between Formata Inc. ("Processor") and the customer ("Controller").

1. Duration and Scope

This DPA is effective for as long as the Controller uses the Services. It covers all processing of personal data performed by Formata in connection with the Services.

2. Nature and Purpose of Processing

Processing includes storage, retrieval, transmission, and use of personal data as necessary to provide the Services.

3. Categories of Data Subjects and Types of Personal Data

  • Data Subjects: Controller’s end users and customers
  • Personal Data: Name, email, usage data, integration data

4. Data Subject Rights

Formata will assist the Controller in fulfilling its obligations to respond to data subject requests under GDPR.

5. Subprocessors

Authorized subprocessors include:

  • Google Cloud
  • Stripe
  • Anthropic
  • Webflow

A full list is available upon request. Subprocessors are contractually bound to meet GDPR standards.

6. Security Measures

Formata implements industry-standard technical and organizational security measures, including encryption, access controls, and data redundancy.

7. International Data Transfers

If data is transferred outside the EEA, Formata ensures appropriate safeguards are in place, including Standard Contractual Clauses.

8. Incident Response

In case of a data breach, Formata will notify the Controller without undue delay and provide sufficient information to meet regulatory requirements.

9. Audits

Upon reasonable request, Formata will provide necessary information to demonstrate compliance and support data protection audits.

10. Return or Deletion of Data

Upon termination of the Services, Controller may request deletion or return of personal data, unless retention is legally required. Data will be deleted within 30 days unless otherwise agreed.

Contact Information For all legal, privacy, and data protection inquiries, please contact us at: Email: info@formata.io
Website: https://formata.io/contact-us

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