About us

About Formata

Make it effortless for your customer success team to surface, capture and reuse customer and product knowledge.

Vision

Our vision

We envision a world where people are not replaced by AI, but empowered by it.

Vision

Our mission is to enable people to adopt AI into their existing workflows and tools, without having to compromise control and security.

Make it effortless for your customer success team to surface, capture, and reuse customer knowledge