Problem
Customer Success teams spend hours per week searching through tools to prep for meetings.
Searching through emails, transcripts, and CRMs takes hours of time per week. Formata's AIÂ agents do the heavy lifting for you.
Calculate your ROIGet 2 weeks free with sign up!
Formata uses AI agents to unify your team's customer data and deliver impactful insights that help customer success teams improve retention rates.





Problem
Searching through emails, transcripts, and CRMs takes hours of time per week. Formata's AIÂ agents do the heavy lifting for you.
Calculate your ROISolution
Formata searches through your unstructured data to generate accurate meeting prep and account overviews that are more than just a health score.
Customer context is scattered — we bring it all together so your team is always on the same page.

Connect your existing Google, CRM, and Slack accounts in minutes - without engineering help.

AI-generated meeting briefs sent to your Slack, 30 minutes before every customer meeting.
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Solution
Automatically update and track customer data across your entire organization, no manual field entry required.
Book a Demo TodaySetup
Our goal is to provide a simple setup so you don't have to ask your engineers for help and can get back to helping your customers.
Pricing & Plans
If you do not see a plan that fits your needs, please contact us at sales@formata.io
What’s included:
1 Seat
Slack Assistant
Standard Integrations
Unlimited Meeting Briefs
Dedicated Support
2 Weeks Free with Sign Up
What’s included:
Unlimited Seats
Slack Assistant
Advanced Technical Support
Custom Integrations
Team Knowledge Graph
2 Weeks Free with Sign Up
Individual
Perfect for beginners exploring crypto management tools.
/ per month
What’s included:
Manage up to 10 users with ease
Simplify HR with tools for employee records
Attendance, and leave management
Access basic reporting to track and analyze
for 2 to 50 users
Perfect for beginners exploring crypto management tools.
/ per month
What’s included:
Manage up to 10 users with ease
Simplify HR with tools for employee records
Attendance, and leave management
Access basic reporting to track and analyze
FAQ
Have questions about Formata? Here are some of the most common questions to help you get started.
Can’t find the answer you’re looking for? Contact us or book an intro call below.
Yes, Formata is great for startups wanting to better equip their Customer Success Manager(s). We help CSMs save hours per week by creating a more manageable customer history profile that delivers tailored insights to your inbox when you need it.
We don't currently offer a free version of the app, but we offer 2 week free trials for new customers.
Yes, for more information on our enterprise options, contact us or see our pricing page.
Make it effortless for your customer success team to surface, capture, and reuse customer knowledge

Make it effortless for your customer success team to surface, capture, and reuse customer knowledge
