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Turn Scattered Customer Data Into Your Biggest Advantage

Formata uses AI agents to unify your team's customer data and deliver impactful insights that help customer success teams improve retention rates.

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Made by founders from

Customer Success teams spend hours per week searching through tools to prep for meetings.

Searching through emails, transcripts, and CRMs takes hours of time per week. Formata's AI agents do the heavy lifting for you.

Calculate your ROI

Personalized account briefs,
before every call

Formata searches through your unstructured data to generate accurate meeting prep and account overviews that are more than just a health score.

Customer Context

Customer context is scattered — we bring it all together so your team is always on the same page.

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Simple Integration

Connect your existing Google, CRM, and Slack accounts in minutes - without engineering help.

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Slack Assistant

AI-generated meeting briefs sent to your Slack, 30 minutes before every customer meeting.

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Unify your team's data and refocus your team on customer retention - not tracking down emails.

Automatically update and track customer data across your entire organization, no manual field entry required.

Book a Demo Today

Simple Setup and Monitoring.

Our goal is to provide a simple setup so you don't have to ask your engineers for help and can get back to helping your customers.

1

Connect Your Data

Connect with the tools you already use - without your engineers' help.

2

Add Slack Channel

Get customer-specific meeting prep notes delivered to you via Slack.

3

Save Hours Per Week

Be better prepared for meetings and proactively address customer concerns.

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Start Saving Time Today

If you do not see a plan that fits your needs, please contact us at sales@formata.io

Starter

What’s included:

1 Seat

Slack Assistant

Standard Integrations

Unlimited Meeting Briefs

Dedicated Support

2 Weeks Free with Sign Up

Book an Intro Call

Enterprise

What’s included:

Unlimited Seats

Slack Assistant

Advanced Technical Support

Custom Integrations

Team Knowledge Graph

2 Weeks Free with Sign Up

Book an Intro Call

Starter Plan

Individual

Perfect for beginners exploring crypto management tools.

$299

/ per month

What’s included:

Manage up to 10 users with ease

Simplify HR with tools for employee records

Attendance, and leave management

Access basic reporting to track and analyze

Book an Intro Call

Growth Plan

for 2 to 50 users

Perfect for beginners exploring crypto management tools.

$599

/ per month

What’s included:

Manage up to 10 users with ease

Simplify HR with tools for employee records

Attendance, and leave management

Access basic reporting to track and analyze

Book an Intro Call

Your questions answered

Have questions about Formata? Here are some of the most common questions to help you get started.

Still have questions?

Can’t find the answer you’re looking for? Contact us or book an intro call below.

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Is Formata suitable for startups?
Do you offer a free version?
Do you have enterprise options?

Try Formata Today

Make it effortless for your customer success team to surface, capture, and reuse customer knowledge

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Try Formata Today

Make it effortless for your customer success team to surface, capture, and reuse customer knowledge

Dashboard Image
CTA ShapeCTA Shape